Keep COD. Lose less to RTO.
Every cash-on-delivery order is scored for return-to-origin risk the moment it is placed — so you can verify, nudge to prepaid, or hold the riskiest orders instead of shipping them blind.
COD still drives a large share of Indian e-commerce, and with it comes return-to-origin: orders that ship, fail to deliver, and come back as pure loss. ShopnTap treats COD as a risk decision, not a payment toggle — scoring each order and giving you the controls to act on it.
What COD & RTO Intelligence does.
RTO risk scoring
A risk score and tier (low / medium / high) on every COD order, computed from order, address and behavioural signals.
Prepaid nudges
Offer a discount or incentive to convert risky COD orders to prepaid at checkout — recovering margin before the order ships.
COD rules & blocking
Set thresholds: auto-verify, require OTP confirmation, add a COD fee, or block COD for the highest-risk orders.
Order confirmation
Confirm shaky orders over OTP or WhatsApp before they enter fulfilment, cutting fake and impulse COD.
RTO analytics
See RTO rate, risk distribution and recovered-order trends by pincode, product and channel.
Partial COD
Collect part of the order value up front so a returned shipment is no longer a total loss.
One block of a connected system.
Scoring happens at the moment of checkout and follows the order through the Dashboard, fulfilment and settlements. Because it is native — not a third-party lookup — the signals are richer and the controls act directly on the order.
- Risk score + tier on every COD order, in real time
- Convert risky COD to prepaid with targeted nudges
- Rules engine: verify, fee, OTP-confirm or block
- Pincode, product and channel-level RTO analytics
Works well with.
Put COD & RTO Intelligence to work.
See it running on your catalogue and a recent month of orders. We'll show exactly where it moves your numbers.